You may cancel an order before shipment if it has not yet been dispatched by the relevant department. In that case we will proceed with the cancellation of the order and the refund of the transaction via the same payment method used at the time of purchase.
If your order has already been shipped, you can:
- refuse delivery of the package, the courier will put the order in storage and return the goods to the sender.
- Or accept the package and if you are not satisfied with your purchase request a return.
In both cases you will receive a refund of the invoiced price of the returned item (excluding any shipping costs paid at the time of purchase).