You can of course return a product, even if it was purchased with a gift card, as long as it falls within the scope of our general terms and conditions of sale.
If the product you want to return is covered by the right of withdrawal, please fill in the form.
Don't forget to include:
- First and last name
- Email address with which you placed the order
- Order number
- Item(s) to be returned
- Giftcard code
Our customer service will take care of your return request, proceeding to the total or partial refund of the amount paid. If the total or partial payment was made by gift card, our team will issue a new gift card of the exact value of the one used in the returned order.