Are you thinking of doing your Christmas presents in the yellow-red style? We are delighted and we are convinced that they will be much appreciated gifts from those who support our club.
Christmas is always a busy time for sellers, but especially for couriers who handle deliveries. That's why we have created a quick Christmas shopping guide to help you get all your surprises you want under the tree on time.
When to order Christmas presents on the AS Roma Online Store?
As soon as possible :)
If you want to be sure that you will receive your purchases before 25 December, we strongly recommend that you place your orders:
- By 11 December for non-personalised items
- By 8 December for customised articles
If you want to receive or give a personalised product as a gift, please consider that the personalisation will be handmade for you and will take about 2 days longer to process.
If I order after 11 December, will I not receive delivery before Christmas?
You might receive everything by Christmas, but we cannot guarantee it. At Christmas, couriers slow down delivery times a lot due to a higher volume of parcels to be delivered.
It happens every year, and although the delivery system is constantly improving and AS Roma Store relies on the best national and international couriers, we cannot be held responsible for delivery delays.
How can I track the delivery of my order?
If you wish to track your shipment, you can find the tracking number in the confirmation email you will receive when your package leaves our warehouse.
If you have any doubts, please consult our dedicated article "I want to know where my order is" and send a request.
How can I return a gift?
The return can only be made by the person who finalised the purchase and must send the product back to our warehouses to receive a refund and within the return deadline.
If you want to change the size of a product you have bought for yourself or someone else, the return procedure remains the same: send us the product that does not fit, we will refund you using the same payment method you used for the purchase and you can make a new online purchase whenever you want.
Important: orders with customisation are handmade explicitly for your order and do not have a right of withdrawal.
If you have any questions about return conditions, please consult our support section "I want to make a total or partial return of an order received".
Buy in advance and remember that the time limit for the right of return is 30 days!
Buy your gifts with confidence on the official AS Roma store!
Happy Holidays and Forza Roma!