Are you thinking of giving your Christmas gifts in yellow-red style? We are happy about it and are convinced that they will be highly appreciated gifts by those who support our club.
Christmas is always a busy time for vendors but especially for the couriers who handle deliveries. That's why we have created a quick Christmas shopping guide to help you get all your surprises you want under the tree on time.
When to order Christmas gifts on the AS Roma Online Store?
As soon as possible :)
But if you want to be sure that you will receive your purchases before December 25, we strongly recommend that you place your orders:
- By December 12 for non-personalized items
By December 10 for personalized items
If you want to receive or give a personalized item as a gift, consider that the personalization will be handmade for you and will take about 2 days longer to process.
If I order after December 12, won't I get delivery before Christmas?
You may receive everything by Christmas, but we cannot guarantee it. At Christmas, couriers slow down delivery times a lot due to a higher volume of packages to be delivered.
It happens every year, and although the delivery system is constantly improving and AS Roma Store relies on the best national and international couriers, we cannot hold ourselves responsible for delivery delays.
How can I track the delivery of my order?
If you wish to track your shipment, you can find the tracking number inside the confirmation email you will receive when your package leaves our warehouses.
If you have any questions please consult our dedicated article "How can I track my order"
How can I make a return of a gift?
Returns can only be made by the person who finalized the purchase and must resend the product to our warehouses to receive a refund and within the return deadline.
If you want to change the size of a product you purchased for yourself or someone else, the return procedure remains the same: send us back the product that doesn't fit, we will refund you on the same payment method you used for the purchase, and you can make a new online purchase whenever you want.
Important: orders with customization are handcrafted explicitly for your order and do not have a right of withdrawal.
If you have any questions about return conditions please see our returns support section.
To top it all off, we're giving you a gift: the timeframe for taking advantage of the right of return increases from 14 to 30 days!
Buy your gifts with confidence on the official AS Roma store!
Happy Holidays and Forza Roma!